Privacy Policy — Studio Bokeh Aurora

Last Updated: November 25, 2025

Studio Bokeh Aurora (“Studio Bokeh”, “we”, “us”, or “our”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.studiobokeh.ca, book a session, contact us, or use any of our photography or studio rental services.

By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

A. Personal Information You Provide

We collect personal information when you:

• Book a session or studio rental
• Submit a contact form or email us
• Purchase gift cards or promotions
• Join our mailing list
• Participate in contests or giveaways
• Appear in our photography sessions (see Image Data below)

This may include:

• Name
• Email address
• Phone number
• Billing address
• Payment information (processed securely via a third-party payment processor; we do not store credit card numbers)
• Session details and preferences
• Business information (for corporate clients)

B. Image & Media Data

As a photography studio, we collect and store:

• Portraits
• Family images
• Event photos
• Product shots
• Behind-the-scenes images
• Studio rental test shots (if applicable)

These images are stored securely and only used in accordance with your Photo Release Agreement or usage permissions signed at booking.

C. Technical & Website Data

When you visit our website, we automatically collect:

• IP address
• Device and browser type
• Pages viewed
• Time spent on website
• Cookies and analytics data

We use tools such as Google Analytics, Meta Pixel, and Wix Analytics to improve website performance and marketing.

2. How We Use Your Information

We use your information to:

Service Delivery

• Process bookings and payments
• Communicate regarding your session, changes, or confirmations
• Provide final edited photos
• Manage studio rentals for photographers

Customer Support

• Respond to inquiries
• Provide order updates
• Offer troubleshooting assistance

Business Operations

• Improve our website and services
• Internal reporting and analytics
• Maintain security and fraud prevention

Marketing (only with your consent)

• Send promotions, updates, newsletters
• Display anonymized portfolio images if permission is granted
• Retarget ads (Facebook/Instagram/Google)

You may opt out of marketing at any time.

3. Sharing Your Information

We do not sell your personal information.

We may share information only with:

Trusted Service Providers

• Payment processors (Stripe, Square, Wix Payments)
• Email and marketing providers (MailChimp, Wix Email)
• Cloud storage systems for photo delivery (Pixieset, Dropbox, Google Drive)
• Website hosting platform (Wix)

Legal Requirements

We may disclose information if required by law or to protect our legal rights.

4. Photography Usage & Publication

We never publish or use your photos for marketing without a signed Photo Release from you.

If you do grant permission, your images may be used on:

• studiobokeh.ca
• Studio Bokeh social media
• Printed marketing materials
• Studio displays and sample galleries

You may revoke permission at any time with written notice, and photos will be removed from future materials.

5. Cookies & Tracking Technologies

Our website uses cookies to:

• Maintain session preferences
• Enable site functionality
• Provide analytics
• Deliver personalized ads

You can manage cookies through your browser settings.

6. Data Storage & Security

We store personal data in secure systems located in Canada or the United States.

Security measures include:

• Encrypted drives
• Strong authentication
• Restricted access to photo galleries
• SSL on all website pages
• Encrypted payment processing via PCI-compliant vendors

Despite best efforts, no system is 100% secure, but we take all reasonable steps to protect your information.

7. Children’s Privacy

We photograph children with parental or guardian consent only.

We do not knowingly collect personal information directly from children under 13.

8. Retention of Information

We retain:

• Contact and booking records: 7 years (standard business requirement)
• Photos: as long as required to deliver your session + as permitted in your contract
• Marketing data: until you unsubscribe

You may request deletion of your data at any time (subject to legal obligations).

9. Your Rights (Canada – PIPEDA Compliance)

You have the right to:

• Access your personal information
• Correct inaccurate information
• Withdraw marketing consent
• Request deletion of your data
• Request copies of agreements or signed releases

To submit a request, contact us at info@studiobokeh.ca.

10. Third-Party Links

Our website may link to external websites (e.g., booking tools, social media). This Privacy Policy does not apply to those websites.

11. Changes to This Policy

We may update this Privacy Policy occasionally. The “Last Updated” date at the top shows when the latest change was made.

12. Contact Information

If you have questions about this Privacy Policy or how we handle your data, contact:

Studio Bokeh Aurora

Aurora / Newmarket, Ontario, Canada

Email: info@studiobokeh.ca

Website: www.studiobokeh.ca